Reviews for BOLSOVER DESIGNS, SCARCLIFFE

5/5 from Trudy
3 years ago
A great range of designs and the stickers are easy to apply. Excellent customer service and assistance when I hit a problem with choice of colour. This company certainly deserves 5 stars and more - highly recommended.
5/5 from Toni
4 years ago
Hundreds of tile sticker designs to choose from! Different sizes available too. Best part is the price! Really affordable & high quality. Fast shipping and good customer service. Highly recommended.
1/5 from Rachael
4 years ago
*Responding to lies is not harassment. You’ve accused me of lying, despite me proving evidence to the contrary.You can’t provide evidence for your claims of me lying/using insults. I have given you permission to post them. Provide them or remove those statements as it’s considered libel which I will not have attached to my name. I am Leaving this to Etsy as this is not normal * My screen shot below shows he is confused; I asked for 150mm and was sent 145mm the 2nd time. He’s changed his response again- see my screenshot. He suggested 148mm and I accepted as I thought he’d know better than me. I did not call him misleading but sending me 150mm but telling me they were 148mm(causing me to order 150 more ), was a misleading act.As you can see from his response, he confuses things, and I thought a third party who I know is very calm could help me explain as the stress was making my dyslexia worse. Please post my “insulting” messages or can’t you because they don’t exist. I look forward to hearing from you solicitor. I ordered 145mm tiles as I thought they’d fit, they didn’t. It was my fault so I ordered 150mm. I didn’t even contact the shop about the very first order. The shop send me 145mm in error. In fairness, the shop owner was fantastic. He then recommended, 148mm. I accepted . I received what I believed was 148mm. I stuck them up and they looked great. So messaged the seller and asked for the link to order the 148mm . I ordered 150 tiles which came in three packets. I still had some of the old “148mm” tiles so I started finishing tiling the kitchen. All was well until I reached the new packet. At first I thought it was a one off issue with them not fitting, so I chose another tile from the same packet. Same issue with a few mm gap. I opened the two other packets and found the same issue. I even pulled off the original “148mm” and put a new tile there in case some of my tiles were slightly bigger on one side of my kitchen or the grout was slightly thinner. Nope, these new tiles didn’t fit. I then measure the “148mm” I was sent and found out they were 150mm.I was dreading contacting the seller but after looking at other options, including painting the gaps with tile paint, I contacted the seller again. This was the second wrong size to be sent and told the seller that there had been another error. The seller didn’t seem to understand that while they had sent 148mm the second time( I don’t dispute this was the correct size ), I only made a large order based on thinking the first set I was sent were also 148mm when they were in fact 150mm. I said I felt I had been misled in the sizing.The seller then refused to help further. I tried explaining that I don’t think they are misleading but the sizing is. I also said I have dyslexia which is why maybe I’m not explaining things as well as I’d like. That I only made a a big order as he has said they were 148mm. I even had a friend call to help me explain and the owner was very rude to them too and said he wouldn’t sell anymore tiles.I’ve been called a “Nasty Person.”, a “liar,”. I’ve been told to “shut up.” And that he won’t refund me as I used some tiles if I continue with this “rubbish”. I did try an open what I thought was a case on Etsy, but it was a message. He then wrote he keeps getting silly messages from me and I’m “getting on his nerves.” I was also told “You being dyslexic does not mean that you can accuse me of deliberately misleading you and think it's ok, dyslexia does not make you accuse things.” I never for one moment said the error was deliberate . He had even said when he sent the first wrong set that he had two new members of staff “so it must be one of them.” Again, accidents do happen, especially with new staff. It was an issue that could easily be fixed. The initial customer service was great too. The products are great and the easiest transfers I’ve used. The results were lovely. I don’t know if it was a bad day or something else but had this incident not happened, I would have given five stars. Pics: New (148mm) Old: “148mm” but actually 150mm
5/5 from M
5 years ago
Excellent tile stickers, beautiful design and gorgeous colours, posted extremely quickly and really good value. Have bought here twice now and couldn't be happier with the results.
5/5 from Vaughan
5 years ago
I'm so pleased with my stickers, they are fab! So easy to put on and really colourful, and of course they arrived very quickly with full helpful instructions on the best way to put them into tiles. In my case I've put them on my freezer door and I am very pleased with them. Might get done for the fridge door too! Thanks to Richard for sending them to me quickly. I'm very happy customer and will be buying from them again. Mrs Bruce, Devon.
5/5 from Sophie
5 years ago
Fantastic service. We had to have our tile stickers cut to specific measurements but this was absolutely no trouble for the company. They made everything so easy and were very helpful. Stickers look very professional and were accompanied with great instructions, guidance and offers of help if you needed it. Thank you!
5/5 from Danielle
5 years ago
Excellent service! I ordered mosaic tile stickers which are just lovely and have completely transformed my bathroom. My order arrived ahead of schedule with full instructions and were super easy to apply. Great customer service, would highly recommend !
5/5 from Carole
5 years ago
I am over the moon with the red gloss adhesive tiles that I bought and can’t recommend them highly enough. They are easy to apply, excellent quality and have totally transformed my kitchen. I am useless at all things DIY but I had no problem. I smoothed each sticker down very slowly using a pair of rolled socks as I stuck it to the tiles. Great product.
5/5 from Julia
6 years ago
I have bought a number of tile stickers from Richard at Bolsover Designs over the past 3 months and my experience has been excellent. As it turns out the products I ordered recently were unsuitable for my kitchen (due to the tiles I had, not due to the tile stickers, which were fine) and Richard was extremely responsive and issued me an immediate refund, no questions asked, even though the tile stickers were great quality and the problem was with my tiles. I highly recommend them to you as not only do they have a very wide range of tile stickers to choose from at a reasonable price, but they also stand by their word of providing refunds if you change your mind, and are extremely helpful and responsive.
5/5 from Michael
6 years ago
I ordered 5m of black vinyl wrap on Monday night and it arrived on Thursday morning (2 days early) what I received was 5.2m of wrap and it is absolutely brilliant stuff to work with and done exactly what I wanted. Thanks, brilliant service and great quality.